Frauds in Singapore E-commerce

Case Background

Singapore’s thriving e-commerce landscape is not without its challenges. Let’s delve into the risks that both platforms and consumers encounter:

Scalping Risks: Scalping, a common phenomenon, robs consumers of welfare benefits. Criminals exploit loopholes and preferential policies to register multiple accounts or use automated tools for improper discounts. Past severe scalping attacks have caused significant economic losses to e-commerce platforms.

Website Scraping Threats: Criminals steal consumer privacy and transaction data through website scraping. Large-scale crawling of product information is then sold to other businesses or used for illegal gains. Well-known e-commerce platforms have also suffered data breaches due to scraping, compromising user information.

Fake Reviews and Brushing Orders: Deceptive merchants inflate product sales and rankings through fake transactions. Brushing orders involve creating false high sales volumes and positive reviews. However, platforms penalize such behavior, risking account closure.

False Advertising: Some merchants exaggerate or falsify product features, quality, and prices in advertisements. Misleading consumers erodes trust and harms the overall e-commerce ecosystem.

Price Fraud: Attracting consumers with fake low prices, only to charge additional fees during checkout, is a prevalent fraud. Hidden costs and unexpected conditions erode consumer trust and expose merchants to fines.

Delayed Delivery and Out-of-Stock Fraud: Merchants who delay delivery or falsely claim products are out of stock deceive consumers. Such practices harm consumer rights and undermine trust.

Solutions

E-commerce platforms should integrate security SDKs into their apps. Regularly check the app’s environment to intercept risks like code injection, hooking, simulators, and proxies. Deploy H5 confusion protection and reinforce terminal security for secure access. Encrypt communication links to prevent tampering with message data. To defend against scalping risks, access business security risk control systems. Leverage advanced technologies like risk control and big data. Solutions like AISecurius prevention system ensure business security and promote healthy e-commerce development.

AISecurius | Fraud Detection | Business Security Perception and Defense Platform